Features for digital adoption

Improve customer experience of your app without hassle

Usetiful - Product tour software

What do we offer?

Product tours

Product tours

Onboard your customers in an easy and fun way

Guide your customer through any digital product and assist them during first use. Product Tours simplify the user experience by providing contextual on-screen guidance whenever users needs it, helping them to discover the “aha” moment of your application.

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Onboarding checklist

Onboarding checklist

Complex onboarding made simple

Checklists organize small atomic parts of user onboarding into consistent experiences. As users progress step-by-step into your product, they continually feel gratification for small accomplishments. With a checklist remembering user progress, it is easy to come back later.

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Smart tips

Smart tips

Helpful tooltips anywhere needed

Smart Tips simplify even complex forms or processes on your site. Use smart tips to add hints or important information to critical inputs or confusing elements. Increase the success rate of your customers and improve the quality of their data inputs.

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Assistant

Assistant (coming soon)

24/7 support agent for your customers

Serve your customers with simple access to all valuable knowledge needed to get their job done. Aggregate your knowledge base, how-to articles, useful links, as well as the Usetiful product tours into an easily accessible widget.

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How does it work?

Usetiful adds an experience layer to your product

Simple setup

Usetiful adds an experience layer to your product

Enhance your product with controllable experience layer that contains product tours, smart tips, or feature announcements. Add a simple javascript code to your website and move user experience to the next level.

Usetiful works well with single-page applications

Flexibility

Usetiful works well with single-page applications

Improve your single-page app with product tours, onboarding checklists, or smart tips. Interactive walkthrough vendors often lack the support for SPAs as they rely on URLs to change with every user action - a powerful set of triggers and delayers in Usetiful allows the platform to react dynamically to changes in page content.

Easy targeting & personalization

Easy targeting & personalization

Personalized experience with privacy at the heart

Personalize the content of your product tours and smart tips easily and securely. Zero-knowledge design of Usetiful reduces the privacy risk on your side.

Easy content management

Build product tours without coding

Interactive editor

Build product tours without coding

No coding skills required! Usetiful product tour builder provides WYSIWYG editor to let you build beautiful and engaging tours with rich content, such as pictures, GIFs, or videos. You can live-edit the content online and publish the changes immediately, without the need for technical release or coordination.

Themes

Themes

Consistent look & feel of your product

Let Usetiful look like an integral part of your software by configuring its look & feel. Usetiful can be fully white labeled to mimic the layout of your application, avoiding confusion, and preserving a great user experience.

Live preview

Live preview

Tour previews directly in your app

Securely preview and test your interactive walkthroughs directly on your website, before you install any code! Using the Usetiful browser extension you can iterate on your tours before you release them live to your users.

Have your content under control

Updates & changes

Have your content under control

No need to wait for the next release to publish a new set of improvements. With Usetiful, you can free yourself of dependencies and rapidly iterate on the perfect user experience. You do not need to plan any engineering resources to update your Usetiful content.

Support multiple apps under one account

Spaces

Support multiple sites and teams under one account

Usetiful spaces allow you to install Usetiful on multiple sites, but have all content and users under a single administration. Great for agencies or companies with multiple apps.

Measure, improve, iterate

Reports

Reports

Find how users interact and behave

Get closer insights on how users are interacting with your application. Leverage analytics to measure the user engagement of your flows and campaigns. Identify blank spots in the user experience and bridge the gap with the fitting tool from Usetiful toolshed.

Feedback collection

Feedback collection

Insights-led improvements

Gather feedback from your customers using our built-in surveys or integrated tools. Understand how useful are your help articles, product tours, or new features. Iterate on the content to provide smooth user onboarding and improve the user experience.

Open platform

Open platform

The Usetiful is an open platform, enabling you to embed services and external content.

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GDPR by default
GDPR by default - no extra DPAs or agreements needed for GDPR to apply.
Data in EU
Data in Europe - all information about end users is stored and processed within the European Union.
Data in EU
Zero-knowledge design - Usetiful collects only information necessary for the features you use.

Improve your user experience today

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