Knowledge base
Enhance your customer self-service with a knowledge base solution
Are you ready to elevate your customer support game? Introducing Usetiful Knowledge Base is a self-service platform that allows customers to find answers independently, without relying on your support team for every query.
How Usetiful Knowledge Base helps with self-service support
Enable quick self-service for customers
By consolidating all your knowledge base information in one central location, customers can effortlessly discover the answers they need. Say goodbye to frustration and wasted time spent searching for information.
Assist customers where they need it most
Our innovative interactive assistant provides customers with access to your knowledge base, answering frequently asked questions, recommending articles, and guiding them through product tours. We designed our assistant to simplify the user experience for you and your users.
Liberate your support team
Instead of spending hours answering the same questions repeatedly, your team can focus on improving the customer experience. By streamlining processes and reducing wait times, you'll boost customer satisfaction and build a loyal following.
Articles
Craft engaging articles with personalized touch
Create captivating articles using Usetiful's WYSIWYG editor, tailoring content to the right audience with personalized elements like customer or company names.
