Find the right plan for your product

Pay monthly or yearly. Cancel at any time.

Free

€0 / mo

  • 1 product tour & 1 page with smart tips
  • 2000 assists / month
  • 1 team member

Enjoy all these awesome features:

Plus

€29 / mo

  • Unlimited tours, smart tips and checklists
  • 5.000 assists / month
  • up to 2 team members

Everything in Free, plus:

  • Yes Onboarding Checklist
  • Yes Customizable themes for native look
  • Yes Usage analytics
  • Yes Basic segmentation
  • Yes Priority email support
  • Yes 14-day free trial
  • Yes 30-day money-back guarantee
RECOMMENDED

Premium

€99 / mo

  • Unlimited tours, smart tips and checklists
  • 20.000 assists / monthNeed more?
  • up to 7 team members

Everything in Plus, additionally:

Enterprise

  • as many assists as you need
  • as many team members as you need

Everything in Premium, additionally:

  • Yes Advanced team permissions
  • Yes Custom contract and DPA
  • Yes Integrations
Get a Quote

Startup plan

Are you working for a startup? You might be eligible for extra support and special discounts through our Startup Program.

Feature comparison

Free

Get started

Plus

Try for free

Premium

Try for free

Enterprise

Get a Quote
Assists 2.000 / month 5.000 / month 20.000 / month Based on your needs
Team members 1 2 7 Unlimited

Experience layer

Product tour 1 tour Unlimited Unlimited Unlimited
Smart tips 1 group Unlimited Unlimited Unlimited
Onboarding checklist Yes Yes Yes
Assistant (coming soon) Yes Yes
Mobile support (coming soon) Yes Yes

Targeting

Free Plus Premium Enterprise
User properties & segmentation Yes Yes Yes Yes
Personalization Yes Yes Yes Yes
Event triggering Yes Yes Yes Yes
Localization support Yes Yes Yes
A/B testing Yes Yes

Security

Free Plus Premium Enterprise
Individual team accounts Yes Yes Yes
Domain whitelisting Yes Yes
Multi-factor authentication Yes
SAML authentication Yes

Styling

Free Plus Premium Enterprise
No Usetiful watermark Yes Yes
Custom branding Yes Yes Yes
Custom CSS Yes Yes Yes

User Engagement

Free Plus Premium Enterprise
In-app messaging Limited Unlimited Unlimited Unlimited
Feedback collection Yes Yes Yes
Net Promoter Score Integration (native coming soon) Integration (native coming soon) Integration (native coming soon)

Reporting

Free Plus Premium Enterprise
Usage analytics Yes Yes Yes
Feedback Yes Yes Yes
Advanced reporting (coming soon) Yes Yes

Accounts

Free Plus Premium Enterprise
Multi-account support Yes
Roles and permissions basic basic advanced

Services

Free Plus Premium Enterprise
Priority support Yes Yes Yes
Video support Yes Yes
Dedicated Customer Success Manager Yes Yes
Data Processing Agreement Yes Yes
Service Level Agreement (SLA) Yes
Training of your team Yes

Integrations

Free Plus Premium Enterprise
Javascript SDK Yes Yes Yes Yes
Webhooks (coming soon) Yes Yes

Free

Get started

Plus

Try for free

Premium

Try for free

Enterprise

Get a Quote

Frequently asked questions

You need to embed a small piece of javascript into your website to run Usetiful product tours. Installing the code is not necessary if you just work on the content and want a preview. See how to install Usetiful in 3 simple steps.

You can use Usetiful product tours on as many sites as you need. All sites can contain the same embed code.

  • Monthly active users (MAU) represent the number of users who visit a site within a specific period (typically month). Vendors that charge for MAU are charging you even if your visitors do not use their solution.
  • Assist is counted only when an user is actively helped by Usetiful. Everytime user activates a Usetiful element (such as product tour or smart tip), it is counted as assist. That way you are charged only for users that interact with Usetiful.

Your users won’t be affected during the current subscription period. We will notify you upfront and give you enough time to decide whether you wish to upgrade your subscription to a higher tier or to restructure your Usetiful content. If no action is taken, we will automatically upgrade your service to the respective tier with the new subscription period.