Find the right plan for your product

Free

€0 / mo

€0 / mo

  • 2.000 assists / month
  • 1 product tour, 1 page with smart tips
    and 1 checklist
  • 1 team member

Enjoy all these awesome features:

Plus

€39 / mo

€29 / mo

Billed as one payment €348
  • 5.000 assists / month
  • Unlimited tours, smart tips and checklists
  • up to 2 team members

Everything in Free, plus:

  • Yes Onboarding Checklists
  • Yes Customizable themes for native look
  • Yes Usage analytics
  • Yes Basic segmentation
  • Yes Priority email support
  • Yes 14-day free trial
  • Yes 30-day money-back guarantee
RECOMMENDED

Premium

€92 / mo

€69 / mo

Billed as one payment €828

€399 / mo

€299 / mo

Billed as one payment €3.588

€669 / mo

€499 / mo

Billed as one payment €5.988

€189 / mo

€139 / mo

Billed as one payment €1.668
  • Unlimited tours, smart tips and checklists
  • up to 7 team members

Everything in Plus, additionally:

Enterprise

  • as many assists as you need
  • as many team members as you need

Everything in Premium, additionally:

  • Yes Unlimited spaces
  • Yes Advanced team permissions
  • Yes Custom contract and DPA
  • Yes Integrations
Startups program

Startup plan

Are you working for a startup? You might be eligible for extra support and special discounts through our Startup Program.

Feature comparison

Free

Get started

Plus

Try for free

Premium

Try for free

Enterprise

Get a Quote
Assists up to 2.000 / month up to 5.000 / month starts at 10k / month based on your needs
Websites / apps unlimited unlimited unlimited unlimited
Team members 1 2 7 unlimited
Spaces 1 1 1 unlimited

Digital adoption

Content templates
Product tour 1 unlimited unlimited unlimited
Smart tips 1 unlimited unlimited unlimited
Onboarding checklist 1 unlimited unlimited unlimited
3rd party apps
Automatic actions basic basic advanced advanced
Mobile support (coming soon)

Knowledge base

Articles
Portal
Assistant

Targeting

Free Plus Premium Enterprise
User properties & segmentation
Personalization
Event triggering
Localization support
A/B testing

Security

Free Plus Premium Enterprise
Individual team accounts
Domain whitelisting
Multi-factor authentication
SAML authentication

Styling

Free Plus Premium Enterprise
No Usetiful watermark
Custom branding
Custom CSS

User engagement

Free Plus Premium Enterprise
In-app messaging limited unlimited unlimited unlimited
Feedback collection
Net Promoter Score (NPS)

Reporting

Free Plus Premium Enterprise
Usage analytics
Feedback
Advanced reporting

Accounts

Free Plus Premium Enterprise
Multi-account support
Roles and permissions basic basic advanced

Services

Free Plus Premium Enterprise
Priority support
Video support
Dedicated Customer Success Manager
Data Processing Agreement
Content snapshots
Service Level Agreement (SLA)
Training of your team

Integrations

Free Plus Premium Enterprise
Wordpress
Javascript SDK
Webhooks (sending data)

Free

Get started

Plus

Try for free

Premium

Try for free

Enterprise

Get a Quote

Frequently asked questions

You need to embed a small piece of javascript into your website to run Usetiful product tours. Installing the code is not necessary if you just work on the content and want a preview. See how to install Usetiful in 3 simple steps.

You can use Usetiful product tours on as many sites as you need. All sites can contain the same embed code.

  • Monthly active users (MAU) represent the number of users who visit a site within a specific period (typically month). Vendors that charge for MAU are charging you even if your visitors do not use their solution.
  • Assist is counted only when an user is actively helped by Usetiful. Everytime user activates a Usetiful element (such as product tour or smart tip), it is counted as assist. That way you are charged only for users that interact with Usetiful.

Your users won’t be affected during the current subscription period. We will notify you upfront and give you enough time to decide whether you wish to upgrade your subscription to a higher tier or to restructure your Usetiful content. If no action is taken, we will automatically upgrade your service to the respective tier with the new subscription period.