Find the right plan for your product
Free
€0 / mo
€0 / mo
- 1 product tour & 1 page with smart tips
- 2000 assists / month
- 1 team member
Enjoy all these awesome features:
Product tour- Smart tips
- Hotspot beacons
- Interactive tour builder
- Great support over email
Plus
€29 / mo
€24,16 / mo
Billed as one payment €290- Unlimited tours, smart tips and checklists
- 5.000 assists / month
- up to 2 team members
Everything in Free, plus:
- Onboarding Checklist
- Customizable themes for native look
- Usage analytics
- Basic segmentation
- Priority email support
- 14-day free trial
- 30-day money-back guarantee
RECOMMENDED
Premium
€99 / mo
€82,50 / mo
Billed as one payment €990- Unlimited tours, smart tips and checklists
- 20.000 assists / monthNeed more?
- up to 7 team members
Everything in Plus, additionally:
- No Usetiful watermark
- Additional account security
- Email & video support
- Data Processing Agreement
- Content snapshots
- Assistant (coming soon)
- Advanced segmentation (coming soon)
Enterprise
- as many assists as you need
- as many team members as you need
Everything in Premium, additionally:
- Unlimited spaces
- Advanced team permissions
- Custom contract and DPA
- Integrations
- Employee Onboarding (coming soon)
Startup plan
Are you working for a startup? You might be eligible for extra support and special discounts through our Startup Program.
Feature comparison |
FreeGet started |
PlusTry for free |
PremiumTry for free |
EnterpriseGet a Quote |
|---|---|---|---|---|
| Assists | 2.000 / month | 5.000 / month | 20.000 / month | Based on your needs |
| Team members | 1 | 2 | 7 | Unlimited |
| Spaces | 1 | 1 | 1 | Unlimited |
Experience layer |
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| Product tour | 1 tour | Unlimited | Unlimited | Unlimited |
| Smart tips | 1 group | Unlimited | Unlimited | Unlimited |
| Onboarding checklist | |
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| Assistant (coming soon) | |
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| Mobile support (coming soon) | |
|
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Targeting |
Free | Plus | Premium | Enterprise |
| User properties & segmentation | |
|
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| Personalization | |
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| Event triggering | |
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| Localization support | |
|
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| A/B testing | |
|
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Security |
Free | Plus | Premium | Enterprise |
| Individual team accounts | |
|
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| Domain whitelisting | |
|
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| Multi-factor authentication | |
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| SAML authentication | |
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Styling |
Free | Plus | Premium | Enterprise |
| No Usetiful watermark | |
|
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| Custom branding | |
|
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| Custom CSS | |
|
|
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User Engagement |
Free | Plus | Premium | Enterprise |
| In-app messaging | Limited | Unlimited | Unlimited | Unlimited |
| Feedback collection | |
|
|
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| Net Promoter Score | Integration (native coming soon) | Integration (native coming soon) | Integration (native coming soon) | |
Reporting |
Free | Plus | Premium | Enterprise |
| Usage analytics | |
|
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| Feedback | |
|
|
|
| Advanced reporting (coming soon) | |
|
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Accounts |
Free | Plus | Premium | Enterprise |
| Multi-account support | |
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| Roles and permissions | basic | basic | advanced | |
Services |
Free | Plus | Premium | Enterprise |
| Priority support | |
|
|
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| Video support | |
|
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| Dedicated Customer Success Manager | |
|
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| Data Processing Agreement | |
|
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| Content snapshots | |
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| Service Level Agreement (SLA) | |
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| Training of your team | |
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Integrations |
Free | Plus | Premium | Enterprise |
| Javascript SDK | |
|
|
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| Webhooks (coming soon) | |
|
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FreeGet started |
PlusTry for free |
PremiumTry for free |
EnterpriseGet a Quote |
Frequently asked questions
You need to embed a small piece of javascript into your website to run Usetiful product tours. Installing the code is not necessary if you just work on the content and want a preview. See how to install Usetiful in 3 simple steps.
You can use Usetiful product tours on as many sites as you need. All sites can contain the same embed code.
- Monthly active users (MAU) represent the number of users who visit a site within a specific period (typically month). Vendors that charge for MAU are charging you even if your visitors do not use their solution.
- Assist is counted only when an user is actively helped by Usetiful. Everytime user activates a Usetiful element (such as product tour or smart tip), it is counted as assist. That way you are charged only for users that interact with Usetiful.
Your users won’t be affected during the current subscription period. We will notify you upfront and give you enough time to decide whether you wish to upgrade your subscription to a higher tier or to restructure your Usetiful content. If no action is taken, we will automatically upgrade your service to the respective tier with the new subscription period.
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