Find the right plan for your product

Pay monthly or yearly. Cancel at any time.

Free

  • 1 product tour
  • 1 page with smart tips
  • 2000 assists / month

Enjoy all these awesome features:

  • Yes Product tour
  • Yes Smart tips
  • Yes Interactive tour builder
  • Yes Unlimited triggers
  • Yes Great support over email or chat
  • Yes Basic segmentation
Get started

Plus

€29.90 / mo

  • Unlimited product tours and smart tips
  • 5.000 assists / month

Everything in Free, plus:

Try for free
RECOMMENDED

Premium

€99.00 / mo

  • Unlimited tours and smart tips
  • 20.000 assists / month Need more?

Everything in Plus, additionally:

Try for free

Enterprise

  • Get a tailored offer for your specific needs

We can support you, for example, with:

  • Yes On-site hosting
  • Yes SLA agreement
  • Yes Training of your content managers
  • Yes Custom contract
  • and much more!
Get a Quote

Startup plan

Are you working for a startup? You might be eligible for extra support and special discounts through our Startup Program.

Feature comparison

Free

Get started

Plus

Try for free

Premium

Try for free

Enterprise

Get a Quote
Assists 2.000 / month 5.000 / month 20.000 / month Based on your needs

Experience layer

Product tour 1 tour Unlimited Unlimited Unlimited
Smart tips 1 group Unlimited Unlimited Unlimited
Onboarding checklist Yes Yes Yes
Support of single-page apps Yes Yes Yes Yes
Assistant (coming soon) Yes Yes

Targeting

Free Plus Premium Enterprise
User properties & segmentation Yes Yes Yes Yes
Personalization Yes Yes Yes Yes
Event triggering Yes Yes Yes Yes
Localization support Yes Yes Yes

Styling

Free Plus Premium Enterprise
Custom branding Yes Yes Yes
Custom CSS Yes Yes Yes
No Usetiful watermark Yes Yes Yes

User Engagement

Free Plus Premium Enterprise
In-app messaging Limited Unlimited Unlimited Unlimited
Feedback collection Yes Yes Yes
Custom surveys, NPS Integration Integration Integration Integration

Reporting

Free Plus Premium Enterprise
Usage analytics Yes Yes Yes
Feedback Yes Yes Yes
Advanced reporting (coming soon) Yes Yes

Accounts

Free Plus Premium Enterprise
Multi-account support Yes
Roles and permissions Yes

Services

Free Plus Premium Enterprise
Support email, tickets email, tickets email, tickets, online calls Based on your needs
Dedicated Customer Success Manager Yes Yes
Priority support Yes Yes
Data Processing Agreement Yes Yes
Service Level Agreement (SLA) Yes
Training of your content managers Yes
On-site hosting Yes

Free

Get started

Plus

Try for free

Premium

Try for free

Enterprise

Get a Quote

Frequently asked questions

You need to embed a small piece of javascript into your website to run Usetiful product tours. Installing the code is not necessary if you just work on the content and want a preview.

You can use Usetiful product tours on as many sites as you need. All sites can contain the same embed code.

  • Monthly active users (MAU) represent the number of users who visit a site within a specific period (typically month). Vendors that charge for MAU are charging you even if your visitors do not use their solution.
  • Assist is counted only when an user is actively helped by Usetiful. Everytime user activates a Usetiful element (such as product tour or smart tip), it is counted as assist. That way you are charged only for users that interact with Usetiful.

Your users won’t be affected during the current subscription period. We will notify you upfront and give you enough time to decide whether you wish to upgrade your subscription to a higher tier or to restructure your Usetiful content. If no action is taken, we will automatically upgrade your service to the respective tier with the new subscription period.